Refund policy

RETURN AND REFUND POLICY

Damaged, Defective, Incorrect, or Missing Items

If your order arrives damaged, defective, incomplete, or different from what you ordered, please contact Amorha & Co. through our Contact page within 14 days of delivery. 

Please include your order number and clear photos or video showing the item, packaging, shipping label, and the problem. Approved claims may receive a replacement or refund. Do not mail an item back unless Amorha & Co. provides return instructions.

 

Sizing and Customer-Selection Issues

Please review product descriptions and size charts before ordering. We cannot accept returns or issue returns when the correct size, color, quantity, or item was delivered as ordered. We also cannot accept returns for change of mind or personal preference. 

 Order Cancellations

Contact us immediately if you need to cancel an order. We will try to cancel orders that have not been processed or shipped, but cancellation is not guaranteed. Orders already processed or shipped cannot be canceled.

 

Refund Processing

Approved refunds are issued to the original payment method. Please allow up to 10 business days for processing.